Frequently Asked Questions
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, shipping address, phone number, credit card information, or other details to help you with your experience.
If you use Social Login on our site, we collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email.
Facebook Comments, Moderation, and Sharing Buttons
We collect the data related to the Facebook Comment you post, only from your consent that you grant before posting Facebook Comment at our website. This data includes your Facebook account name, unique Facebook account identifier, unique identifier associated to the posted Facebook comment, unique open graph object identifier of the webpage at which you posted the comment, unique identifier associated to the parent comment if you reply to an existing comment. This data is used to show recent Facebook Comments made all over our website and/or to show the old comments made at non-SSL webpages before we moved our website to SSL. You can revoke this consent at any time by sending us an email.
We send the Facebook Comment you post, to page/post author and/or website administrator via automated email, only from your consent that you grant before posting Facebook Comment at our website. This data includes just the Facebook comment posted by you.
Google Plus Comments
Social Analytics for Sharing
We collect information from you when you subscribe to a newsletter, fill out a contact form, make a purchase or donation, or otherwise enter information on our site. We also have Google Analytics and other analytics tracking set up to anonymously track behavior on our site. None of this information will render your behavior personally identifiable.
We may use the information we collect from you in the following ways:
- To allow us to better serve you in responding to your questions about our ministry.
- To quickly process your donation or purchase transactions.
- To send periodic emails or snail mail newsletters regarding upcoming events, new services or resources, or other news relating to the ministry.
- To follow up with you after correspondence (including but not limited to contact form, email, or phone inquiries).
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All purchases are processed through Square and are not stored or processed on our servers. All sensitive/credit information submitted through Square is encrypted, and handling of information adheres to the PCI Data Security Standard (PCI-DSS). Learn more about Square security measures here.
All donations are processed through Authorize.net, our gateway provider, and are not stored or processed on our servers. All sensitive/credit information submitted through GivingFuel is processed through Authorize.net or Wave Payments. All payments are securely processed with 256-bit encryption, the same level of encryption used by banks. Handling of donor information adheres to the PCI Data Security Standard (PCI-DSS).
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features may be disabled that make your site experience more efficient, and some of our services may not function properly.
However, no donation or purchase transactions will be affected if you disable cookies.
We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
We do not allow third-party behavioral tracking.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties (such as Google Analytics and AddThis) for marketing, advertising, or other uses.
Some of our plugins send requests to third-party APIs via website-visitor’s web browser to fetch information (like social shares, social comment count). This request made by web browser may include IP address, which can then be seen by the third-party that it’s being requested from. This API request doesn’t include any personal data of the website user other than the IP address.
We do not use pay-per-click (PPC) ads or affiliate links. Occasionally, we will share a book or resource offer for one of our trusted ministry partners. For example, we may give away a free book from a trusted author with a $100 donation. We may also provide a link to purchase that book without a donation, but we do not get commissions on books purchased through this link.
Any time we offer a resource from outside of Lead Them Home, we will make it very clear who produces the resource. We do not offer or suggest third-party produces, resources, or services that we do not trust.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We use Google Analytics on our website. We currently do not use Google AdSense.
We have implemented the following:
- Google Analytics Reporting Google Display Network Impression Reporting
- Demographics and Interests Reporting
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Users are able to change their personal information:
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- We may also send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM we agree to the following:
- NOT use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails or snail mail newsletters, you can email us at email@example.com.
- To unsubscribe from emails, or to update your email or mailing information on file, you may also follow the instructions at the bottom of each email.
and we will promptly remove you from ALL email or snail mail correspondence.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
- Within 7 business days
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Lead Them Home
100 Powdermill Road Suite 325
Acton, MA, USA 01720